Job description:

Working different complaint types across the team, including conducting detailed investigations and writing final response letters.

Location:

Hybrid working 3 days per week onsite in Bracknell

Role Details:

Inbound and outbound calls delivering solutions to customers of a leading Motor Finance company. Customers will be experiencing payment difficulties in early and late arrears. Responsible for daily interaction with customers, information gathering, identifying suitable payment plans and other options and delivering successful solutions to customers.