Job title: Complaint Handler
Job type: Contract
Emp type: Full-time
Pay interval: Daily
Pay rate: negotiable
Location: Bracknell/Hybrid
Job published: 15-05-2026
Job ID: 37510
Contact name: Jon Willis
Contact email: jwillis@square4.com

Job Description

  • Logging and Investigating new Complaints relating to Motor Finance Commission
  • Collating information regarding the loan/finance agreements
  • Drafting FRLs for any workable complaint points/issues
  • Potential exposure to FOS cases (file build and draft responses)
  • Telephony work (inbound calls relating to the complaints)