Job title: Complaint Handler
Job type: Contract
Emp type: Full-time
Pay interval: Daily
Pay rate: negotiable
Location: Bristol/Hybrid
Job published: 29-05-2025
Job ID: 33457
Contact name: Jon Willis
Contact email: jwillis@square4.com

Job Description

Role details:

 

Complaints relate mainly to the leasing of vehicles, in terms of the T&Cs or an issue with returning the vehicle, but also a growing volume of complaints about the commission charged on the original leasing document (similar to DCA)

 

The role will be outbound telephony and email/letter resolutions. 

File types (doc, docx, pdf, rtf, png, jpeg, jpg, bmp, jng, ppt, pptx, csv, gif) size up to 5MB